A crisis has hit the Primero Transport Services Limited, the operators of the blue buses plying the Bus Rapid Transit, BRT, corridors in Lagos.
It was gathered that the aggrieved drivers left the employ of the company because their salaries were arbitrarily slashed.
A source said the situation had led to fewer drivers working for the company, making commuters spend longer time at bus shelters.
A driver, who spoke under anonymity for fear of retribution, also accused the company of heavy-handedness.
“Some of the drivers have left due to issues surrounding salary and other monetary packages”, he said.
Added the driver, “If as a driver, you unknowingly allow commuters sit by the exit door and a supervisor sights it, you would be paid half salary as punishment by month end.”
More so, the situation has led to late arrival of the Primero buses at bus terminals, which negates one of the objectives for the introduction of the BRT scheme.
A commuter, Raphael Igbayiola said, “We lack sustainability in Nigeria. How many years ago was BRT introduced that its having this difficulty. Imagine, I have been here for about 45 minutes waiting for bus to convey me. The few ones that came were overloaded with passengers.”
Also, it was said that confrontations sometimes ensue between bus supervisors and commuters at terminals.
Richard Ajayi, a commuter at Ojota BRT terminal, told the website such clashes had become usual.
“Last week, I witnessed at different occasions confrontations between passengers and BRT officials. This should be expected, because commuters who would have been exhausted from the day’s work are made to stand in queues for hours. The impatience and weariness are usually the reason they turn on the officials,” he said.
Adeola Olaoluwa, another commuter, said: “I commute between Ikorodu to Maryland daily using the BRT bus. I have noticed the bus operators are struggling to cope with the growing number of people using the bus services. Their inefficiency is becoming noticeable unlike when they just started,” he said.
Moreover, another commuter, Oluwafemi, said the late bus arrival had been causing chaos at the Ojota terminal. “There is usually chaos at the terminal in the evenings. Commuters don’t queue up any longer, which usually causes disorderliness.”
Effort to speak to Mosunmola Agbaje, the Public Relations Officer of Primero Transport Services Limited was unsuccessful.